Terms & Conditions

The Terms and Conditions (as may be amended from time to time, the "Agreement") is a legal contract between you being, an individual customer, user, or beneficiary of this service of at least 18 years of age. All services are rendered by WELLBORN GROUP through its platform under the brand name 'WELLBORN GROUP'. Hence all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of WELLBORN GROUP. (together with its subsidiaries and other affiliates, "us", "We" or "WELLBORN GROUP"), regarding your use of our prepaid mobile/DTH recharge purchasing services to purchase prepaid mobile/DTH recharge (known as "Recharge") or Services regarding Semi Closed Wallet of online WELLBORN GROUP Marketplace or such other services which may be added from time to time (all such services are individually or collectively are referred as Service or Services as they case may be).
Service can be used by you subject to your adherence with the terms and conditions set forth below including relevant policies. WELLBORN GROUP, reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice. You shall re-visit the "Terms & Conditions" link from time to time to stay abreast of any changes that the "Site" may introduce.

The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by WELLBORN GROUP. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that you have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

All features such as logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation's or entity's written permission.

Visitors may not use the Website in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
Visitors are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Not withstanding anything stated under this Agreement, the aggregate liability of WELLBORN GROUP to you from any cause whatsoever shall not in any event exceed the sum equivalent to the preceding one month's aggregate Service Fees earned by WELLBORN GROUP under this Agreement from the date of occurrence of such liability. Provided that WELLBORN GROUP shall not be liable to you for any special, incidental, indirect or consequential damages, damages from loss of profits or business opportunities even if you have been advised in advance of the possibility of such loss, cost or damages. In no event shall WELLBORN GROUP be liable to the Customers or any third party. In no event shall the Nodal Bank or the Acquiring Bank be liable to you in any way under this Agreement.

We reserve the right to report any illegal activity by any User, that is, our Merchants or their customers to law enforcement for prosecution. Please be aware that we do not control the acts of our Sub-Merchants, or customers. Please feel free to contact us to highlight any issues that you may be facing or require any information/ assistance from us. In case you have any grievance relating to the collecting, receiving, possessing, storing, dealing or handling of Personal Information provided by you, you may contact our Grievance Officer at the following address given in contact us section.